Hot water system installation across Perth's north
Hot Water System Installation North Perth
Supply and installation of gas, electric, heat pump and continuous flow hot water systems across Perth's northern suburbs. Licensed plumbers and gas fitters, all-inclusive pricing agreed before we start.
- Clear arrival windows so you’re not left waiting
- Straightforward explanation of the issue and your repair options
- Care taken while working in your home
- Licensed, experienced plumbers
- Upfront pricing before any work begins
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What our customer has to say
We quote after we have seen the job, not before
Plenty of businesses will give you a price over the phone. That price rarely survives contact with the actual installation, because nobody has looked at the gas line, the clearances, the drainage or the position of the existing unit.
We attend site, assess what is there, and give you one all-inclusive price for the work. Where there is more than one sensible option, a new system or a service and descale on the unit you have, we will price both and explain the difference.
Call 0400 838 622 and we will book a time to look at it.
Getting the size right matters more than the brand
An undersized system runs out partway through the evening. An oversized one costs more to buy and more to run for capacity nobody in the house uses.
We work sizing out on site rather than matching whatever was there before, because the old unit may never have been right in the first place.
What we look at before recommending a system:
- How many people are in the house and how many bathrooms are in use
- Whether hot water demand is concentrated in one window or spread through the day
- The space available and where the unit can sit
- What the existing gas, water and electrical connections allow
- Whether the current position still meets clearance and ventilation requirements
- Water hardness in your area, and whether filtration is worth considering
We install a range of trusted hot water systems, including Rheem, Rinnai, iStore, Vulcan and Bosch. While we can accommodate other brands upon request, we recommend systems that we know and trust for their reliability, performance and suitability for our customers.
Our approach is to recommend the system that best suits your household and hot water requirements, rather than simply recommending what we prefer to install.
Call 0400 838 622 to discuss your requirements and have your system correctly sized for your home.
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We understand that property plumbing problems can cause major disruptions to your daily life. Work with our experienced professionals.
Gas, electric, heat pump, solar or continuous flow
A storage unit heats a tank and holds it ready. It delivers strong flow to several outlets at once, but once the tank is empty you wait for it to recover.
A continuous flow unit heats water as it passes through, so it never runs out. It suits households with staggered usage and takes up far less space, but it has a flow rate limit rather than a volume limit.
A heat pump system draws heat from the surrounding air and uses considerably less electricity than a conventional electric unit. It needs clear air space around it and suits households happy to plan the change rather than react to a failure.
Solar hot water systems can be serviced and repaired, helping keep your existing system operating efficiently. If you are looking to install a new solar hot water system on your roof, we can coordinate the installation with Solarhart. Depending on the property and your requirements, we can also discuss converting from solar to gas or another suitable system.
Which one is right depends on how your household actually uses hot water and what is already connected at the property. North Perth homeowners choose Sureflow because the process is straightforward:
- Your booking and arrival window is confirmed
- The issue is accessed onsite and we explain what is found
- A clear quote, where possible, is provided before starting the repair
- We always leave the site clean and tidy and take away the old system with us
What a compliant installation actually involves
Swapping a system is not simply disconnecting one and connecting the next. We do not cut corners on the parts of the job that sit out of sight.
A complete installation covers:
- Safe disconnection and removal of the old unit from the property
- Gas and water connections completed by licensed plumbers and gas fitters
- New tempering and relief valves fitted and set correctly
- A concrete pad or gravel pit drain where the installation requires one
- Clearances, ventilation and drainage checked against requirements
- A gas rerun where the existing pipework is non-compliant or you are converting system type
- Licensed electricians arranged by us where the job needs one
- The system commissioned and tested before we leave
A straight like-for-like swap usually takes around three hours. A conversion, a relocation, or a job needing a gas rerun can take up to a full day. We will tell you which one you are looking at when we quote, so you can plan around it.
Where relevant, we also carry out a complimentary whole-house plumbing inspection while we are there, so you have a clearer picture of your plumbing overall.
Why north Perth homeowners choose Sureflow for hot water
Sureflow holds both a plumbers licence (PL9896) and a gas licence (GF18902), so the gas side and the plumbing side are handled by the same team in one visit. No waiting on a second trade.
- Clear communication from booking through to completion
- An honest recommendation on repair versus replacement, based on the age and condition of the system
- One all-inclusive price, agreed before work begins
- Practical advice on servicing and maintenance so the new system lasts
- Care taken while working inside your home
- A local, family-run team with 20+ years in the trade
If you need a hot water system installed anywhere across Perth’s northern suburbs, call 0400 838 622.
Frequently asked questions about hot water installation in north Perth
Clear answers to the questions homeowners ask most, so you can understand what to expect, how issues are handled, and when to take the next step with confidence.
Which areas do you cover?
Our service area runs from Two Rocks in the north down to Scarborough, and inland to Landsdale. That covers Joondalup, Wanneroo, Clarkson, Butler, Alkimos, Yanchep, Hillarys, Duncraig, Kingsley, Ocean Reef, Currambine, Kinross and the surrounding suburbs.
Call 0400 838 622 and we will confirm we cover you.
Will you give me a price over the phone?
No, and that is deliberate. We attend the site to properly assess the job, identify the best solution for your needs and ensure the work meets all relevant compliance requirements before providing a price.
This will allows us to provide the most accurate price possible from the outset, with clear and transparent pricing and no hidden surprises once the work begins.
How do I know what size system I need?
It comes down to how many people are in the house, how many bathrooms, and when hot water actually gets used.
A household where everyone showers within the same hour needs different capacity to one spread across the day. We work that out on site rather than going off the size of the old unit, which may never have been right in the first place.
Storage, continuous flow or heat pump: which is better?
None is better across the board, they suit different households.
Storage delivers strong flow to several outlets at once but has a finite tank. Continuous flow never runs out but has a flow rate limit. A heat pump uses considerably less electricity but needs clear air space around it. We will tell you which fits the way your household actually uses hot water.
How long does the installation take?
A straight like-for-like swap in the same position is usually around three hours.
A conversion from storage to continuous flow, a relocation, or a job needing a gas rerun can take up to a day. We will tell you what to expect when we quote.
When would a gas rerun be needed?
Two situations: when you are converting from one system type to another and the existing line cannot carry it, or when we assess the current pipework and find it non-compliant.
We will explain what we have found and why it needs changing before any work begins.
Do you take the old system away?
Yes. The old unit is disconnected safely and removed as part of the job.
You are not left with a decommissioned tank sitting beside the house.
Can you install it in the same spot?
Usually, yes, and it is generally the most cost effective option because the connections are already there.
Occasionally the existing position no longer meets clearance or ventilation requirements, in which case we will explain what needs to change and why before any work begins.
Should I repair or replace?
We assess on site and quote based on the best long-term outcome. That means looking at the age of the unit, whether it has been serviced, the specific fault, and what the household needs.
A thermostat, pilot assembly or valve fault on a sound unit is often worth repairing. Where the tank itself has failed, a repair buys months rather than years, and we will say so plainly.
Can a service and descale fix it instead?
Sometimes. Where that is a realistic option we will quote it alongside a new system so you can compare the two properly.
You are not only shown the bigger job.
What brands do you install?
Our main hot water system brands are Rheem, Rinnai, iStore, Vulcan and Bosch. We prefer to recommend and install systems we know and trust for their reliability and performance.
If you have a particular brand in mind, we can also install other systems where suitable. If you have already purchased a system, give us a call on 0400 838 622 and let us know what you have.
Can I switch from electric to gas?
Yes, where gas is available at the property.
The change usually involves running a gas connection to the unit location and may mean relocating the system. We will assess what is involved and quote it before anything starts.
What is a tempering valve and do I need one?
A tempering valve blends hot water down to a safe delivery temperature at bathroom outlets, which protects against scalding.
It is a standard requirement on new installations. We fit and set it as part of the job rather than treating it as an extra.
Do you offer emergency or after-hours installation?
Yes. Outside our core hours we take the job details over the phone and quote the after-hours fee that applies to that time.
Once you approve it we attend and quote the job itself. Nothing is charged without your approval first.
Does the new system come with a warranty?
New units carry a manufacturer’s warranty, and the terms vary by brand and model.
We will tell you what applies to the system we are recommending before you commit to it.
Do you install at rental or strata properties?
Yes. We install hot water systems at rental and strata properties across Perth’s northern suburbs.
Call 0400 838 622 and we will let you know how approvals are best handled for your situation.
How long should a new system last?
Typically ten to fifteen years, depending on the unit, the water quality and whether it has been serviced.
If yours is around that age and running out sooner than it used to, or taking longer to recover, it is worth having assessed before it fails outright. In hard water areas we will also talk you through filtration and servicing so the new system lasts.
The standards behind every Sureflow visit
Plumbing is easier to deal with when you know exactly what’s happening.
Each visit is structured around practical assessment, straightforward advice, and work that suits the condition of the system in front of us. These standards help keep repairs predictable, decisions informed, and homes protected as issues are resolved.
Clear explanations before work begins
Understanding what has changed within the plumbing system makes decisions easier to make. The issue is explained first, along with the available options. This removes uncertainty before any repair is carried out.
Practical advice on what needs priority
Some faults require immediate attention, while others can be planned over time. Advice is provided in a way that helps repairs happen in the right order. That structure reduces pressure when unexpected problems appear. We focus on getting it fixed properly, not just quickly.
Recommendations based on what’s actually there
Every property is different, and repairs should reflect what is actually present on-site. Solutions are shaped by the condition of existing pipework and fixtures. This helps avoid unnecessary replacement work.
Care taken while working inside the home
Plumbing repairs take place in lived-in spaces, not empty work zones. Attention to surrounding areas helps keep disruption to a minimum. The condition of the home remains part of the job.
Early notice of future potential issues
Some plumbing issues develop gradually rather than all at once. Where relevant, potential future concerns are identified during the visit. This allows maintenance decisions to happen earlier and with more clarity.
Support when timing and urgency matters
Unexpected plumbing problems can escalate quickly without early assessment. Prompt guidance helps stabilise the situation before further damage develops. This keeps urgent issues more manageable across Perth northern homes.
Areas We Service Across Perth's North
Sureflow Plumbing & Gas covers the northern suburbs — licensed, on-time and local. Find your suburb below.